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You may have seen some references on our site to annual licensing or renewals.

All plugins currently come with a lifetime license, no matter what the site says.

We’re currently running tests before we make the switch to annual pricing. Check the Discounts tab to purchase our other plugins and get a lifetime license before they’re gone.

I Understand I Have a Lifetime License

Lifetime licenses are only available for a short time!

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Now is your last chance to buy a lifetime license before we switch to annual pricing. Existing lifetime licenses will be unaffected so get in while you can!
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  • Free Lifetime Updates
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"All Import/Export is an awesome suite of tools. It gets me out of some tough challenges."
Eric Karkovack, Freelance Writer
"WP All Import - Versatile, and I have saved so much time with it over the years."
Matt Andrews, Full Stack Web Developer
"@WPAllImport just let me import 3000 products from some arbitrary Excel to WooCommerce w/ a few clicks, including images and categories."
Joris Witteman, Developer / Designer

Wait, Don’t Miss Your Chance for a Lifetime License!

@glitzformals
"This plugin is a game changer for my situation. I’m stunned at how fast and effortless the import process is."
@adatfalo
"I have never experienced such a quick and helpful support experience with any plugin, and by the way, the knowledge of the support colleagues is professional!"
@jessedw44
"Even if you just use this plugin once, it will save you time. If you work on several sites its invaluable. Constantly developed, and continuously supported. Great job."

90-Day Guarantee

Not 100% happy? Let us know and we’ll promptly send you a refund.

Free Updates For Life

Pay once for unlimited installs, even client sites. No renewal fees.

World Class Support

Over 9 years experience with WordPress imports and exports.

Your Last Chance for a Lifetime License!

We are soon moving to yearly licenses only. Once lifetime licenses are gone, they're gone forever.
@adatfalo
"I have never experienced such a quick and helpful support experience with any plugin, and by the way, the knowledge of the support colleagues is professional!"
@jessedw44
"Even if you just use this plugin once, it will save you time. If you work on several sites its invaluable. Constantly developed, and continuously supported. Great job."

90-Day Guarantee

Not 100% happy? Let us know and we’ll promptly send you a refund.

Free Updates For Life

Pay once for unlimited installs, even client sites. No renewal fees.

World Class Support

Over 9 years experience with WordPress imports and exports.
Now is your last chance to buy a lifetime license before we switch to annual pricing. Existing licenses will be unaffected.
Read More

Troubleshooting Guide

Is WP All Import not working as expected?

This process will solve pretty much any problem you’re having:

  1. Make sure you are using the latest versions of WordPress, WP All Import and any add-ons and other plugins you have installed. You can get the latest versions of WP All Import and its add-ons in the customer portal.
  2. Eliminate other themes and plugins as the potential cause of a conflict. Deactivate all other active WordPress plugins and activate the WordPress default theme.
  3. Test out your import on our debugging server. If the import works on our debugging server, but not on yours, you know it’s a problem on your end – most likely with your server settings.
  4. Ask your host to check your server’s error log to see if something is stopping WP All Import from working properly. Often, artificial limits on script execution time or MySQL queries prevent WP All Import from finishing imports. Read our guide on terminated imports.

Common Issues

Drag and drop not working? Admin screens look strange? 

First, try clearing your browser cache or using a different web browser. If the problem persists, the issue is usually a theme or plugin conflict. Improperly coded WordPress themes and plugins may load their own JavaScript or CSS files on WP All Import's admin screens, potentially breaking them. See our guide on testing for theme and plugin conflicts: Plugin & Theme Conflicts.

Can’t get from Step 1 to Step 2, Step 2 to Step 3, etc?

Broken PHP session settings will prevent you from being able to move between the different steps of the import process. If you suspect this is the cause, you’ll need to contact your host.

Running in to a Security Check error?

Clear your browser cache or try using a different browser.

Trying to increase import speed?

Read our guide on slow imports.

Import isn’t finishing?

Read our guide on terminated imports.

Function Editor or Functions File Blank After a While?

If you're using WP Engine, they do not allow PHP code to be executed from the /wp-content/uploads/ folder, meaning that your Function Editor would be blanked out after a while. You can solve this by saving code in your theme's child functions.php file.

Concerned your server isn’t properly configured?

If your imports complete successfully, your server is properly configured. If you’re not able to successfully complete an import, it may be that your server is missing necessary components.

We’ve put a lot of effort into getting WP All Import to function on as many different server configurations as possible, and generally speaking, if WordPress works, WP All Import will work.

WP All Import server requirements:

  • PHP 5.4 or greater
  • MySQL 5.5 or greater
  • cURL
  • libxml
  • SimpleXML
  • xmlreader
  • xmlwriter
  • ZipArchive

These are all commonly found on servers provided by the vast majority of hosts.

For a list of web hosts that are confirmed to work great with WP All Import, see our recommended hosts page.

File uploads acting weird? Strange caching issues?

Issues with caching can be hard to diagnose. Often they will show themselves if you upload a new import file but WP All Import shows you an older, unrelated import file. There are other symptoms as well, but this is the most common one.

If you’re having a problem with WP All Import and use some form of server side caching, try your import on one of our testing servers. If you aren’t able to reproduce the problem on a testing server, the issue might be related to your caching configuration. We especially see these types of issues with users hosted by WP Engine and Pantheon, or when Varnish tries to cache admin pages.

If you are able to successfully run your import with caching disabled, work with your host to figure out how to configure their caching so that when WP All Import asks for a file or makes a SQL query, the correct result is returned instead of an incorrect, cached result.

Other strange behavior?

Broken WP All Import database tables can stop the import from working correctly.

  1. Try restoring the database tables form a backup, or deleting the WP All Import database tables and reinstalling WP All Import (you will lose all of the data associated with your previous imports).
  2. Deactivate and reactivate WP All Import.
  3. Test on a fresh WordPress installation with a newly created MySQL database.

Lifetime support. Lifetime updates. Pay once.

Packages
Standalone
Import
Pro Package
$249
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import + Export Pro Package
$299
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
WooCommerce Import Package
$149
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import Standalone
$99
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import + Export Standalone
$169
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Export Standalone
$99
one-time
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee

Unlimited Installs. World-class Support.
Money Back Guarantee.

Packages
Standalone
Import
Pro Package
  normally $499.00  
$249.00
/year
Save $250, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import + Export Pro Package
  normally $599.00  
$299.00
/year
Save $300, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
WooCommerce Import Package
  normally $299.00  
$149.00
/year
Save $150, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import Standalone
  normally $199.00  
$99.00
/year
Save $100, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Import + Export Standalone
  normally $339.00  
$169.00
/year
Save $170, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
Export Standalone
  normally $199.00  
$99.00
/year
Save $100, 50% Discount
  • Import Pro
Import Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
  • Types
  • Export Pro
Export Add-Ons
  • WooCo
  • ACF
  • Gravity Forms
  • Users
Add to Cart
90 Day Money Back Guarantee
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